Final Mile Delivery Services

How we Get It Done

With over 35 years of dedicated experience in refining and instituting comprehensive training, quality improvement initiatives, and innovative incentive programs, all focused on achieving the ultimate goal of satisfying the final customer, no one will provide your customers with a better delivery experience than we will. We work closely with the client to thoroughly develop essential quality performance parameters that will be utilized to assess and determine the compensation for our delivery personnel, support staff, and management team. By implementing these specific standards, we aim to make our service truly stand out in the market and exceed expectations.

Our strategic approach of collaborating closely with the dedicated delivery associates, by implementing tailored payment programs that effectively complement the exceptional service standards, as outlined and specified by our clients, enables us to successfully attract and retain the best delivery service providers even in an increasingly competitive and tight contractor environment. We also place a heavy focus on a successful first delivery, in order to leave the customer with an overwhelmingly positive impression of their delivery experience.

We firmly believe that our people are our greatest resource when it comes to achieving success, and this begins with our dedicated delivery teams themselves. These individuals have the most intimate and direct contact with our clients’ customers of anyone in our organization. Therefore, we prioritize extensive training for them, which not only includes educating them on the various characteristics of our products, but also equips them with the skills necessary to effectively resell the products and ensure that they remain in the customer’s home for the long term.

Home Delivery Inc. also possesses the advanced systems that are critical in today's fast-paced environment, and continue to play a significant role in effectively managing overall performance. Whether you’d prefer to utilize our existing robust system services, or prefer us to collaborate within your already established systems, HDI is fully prepared to accommodate your needs.